After Sales Service

Spare Parts

 

To ensure that our equipment can run properly on your production line under any circumstance, Easyweigh has spare parts for the equipment in stock. You can contact us by email, phone, WhatsApp, Request Form of the Official Website or other ways to purchase official spare parts.

 

 

 

The Advantages About Purchase Spare Parts From Easyweigh

●Key spare parts are in stock

●Delivery in 6 working days

●All spare parts are available at discounted prices

●We have a professional team to provide you with the most professional technical support

●Equipment can quickly identify the required parts

 

Spare parts list

System Upgrade

 

Why do we need to upgrade equipment?

 

Industry regulations and international standards

 

With the improvement of product testing industry regulations and international standards, our equipment is constantly optimizing its own systems to ensure that your products meet international standards.

 

 

Technical optimization

 

When you want to improve the sensitivity of your machine after a period of time, we can provide you with a system update service.

 

 

 

How can we upgrade equipment?

 

The upgrade of the equipment is depending on the specific situation of the equipment. You can choose to upgrade at the site or remotely. We will try to schedule upgrades during non-production hours to avoid equipment downtime affecting your normal production.

 

Our equipment software comes with a lifetime free upgrade service. You can contact our after-sales service staff by email, WhatsApp or other ways.

 

 

Customer training

 

Why do we need customer training courses?

  1.  
  2. We can help you understand the basics and become more proficient in the use of our equipment
  3.  
  4. Courses are designed with your daily needs in mind to fully improve the efficiency of your production line. It can meet your business needs.
  5.  
  6. Our courses provide you with experienced instructors to help you solve any problems.

 

 

What is included in the training courses?

  1.  
  2. Easyweigh will according to customers need to set up training courses. We avoid delaying your normal production time.
  3.  
  4. The courses are mainly conducted by experienced service engineers on-site, who bring their many years of experience with line operation to your training program.
  5.  
  6. Our courses cover a wide range of models. We also offer a combination of hands-on and classroom approaches.
  7.  
  8. Easyweigh customer training supports a variety of approaches, including remote training instruction, course documents, video explanation, on-site instructional training, etc.

 

 

 

You can contact us with:

Email: sales@easyweigh-group.com

Phone+86-760-89963400

 

 

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