After Sales Service

Easyweigh is equipped with a well-established global support service system. It is mainly composed of sales staff, agents, distributors, service engineers and after-sales service staff.
We provide a 1-year warranty and lifetime service. No matter where you are, we can provide you with the most on-time service. For more details, please click on the other columns.

Before Sales

We can provide personalized performance testing services for customers. To ensure that your purchased equipment can be perfectly adapted to your product line.

After Sales

We provide lifetime service to our customers, no matter remote or door-to-door services. We also have adequate spare parts stock and offer system upgrade.

FAQs

Easyweigh hopes to do our best to provide answers to the questions you feel confused about. If you have any other questions, please feel free to contact us online.

Spare Parts

To ensure that our equipment can run properly on your production line under any circumstance, Easyweigh has spare parts for the equipment in stock. You can contact us by email, phone, WhatsApp, Request Form of the Official Website or other ways to purchase official spare parts.

The Advantages About Purchase Spare Parts From Easyweigh

Spare parts list

Spare Parts Brand

System Upgrade

Why do we need to upgrade equipment?

Industry regulations and international standards

With the improvement of product testing industry regulations and international standards, our equipment is constantly optimizing its own systems to ensure that your products meet international standards.
Technical optimization
When you want to improve the sensitivity of your machine after a period of time, we can provide you with a system update service.

How can we upgrade equipment?

The upgrade of the equipment is depending on the specific situation of the equipment. You can choose to upgrade at the site or remotely. We will try to schedule upgrades during non-production hours to avoid equipment downtime affecting your normal production.

Our equipment software comes with a lifetime free upgrade service. You can contact our after-sales service staff by email, WhatsApp or other ways.

Customer training

Why do we need customer training courses?

  • We can help you understand the basics and become more proficient in the use of our equipment
  • Courses are designed with your daily needs in mind to fully improve the efficiency of your production line. It can meet your business needs.
  • Our courses provide you with experienced instructors to help you solve any problems.

What is included in the training courses?

  • Easyweigh will set up training courses according to customers need. We avoid delaying your normal production time.
  • The courses are mainly conducted by experienced service engineers on-site, who bring their many years of experience with line operation to your training program.
  • Our courses cover a wide range of models. We also offer a combination of hands-on and classroom approaches.
  • Easyweigh customer training supports a variety of approaches, including remote training instruction, course documents, video explanation, on-site instructional training, etc.

Before Sale

You can absolutely rest assured that our equipment is in accordance with HACCP, BRC, IFS associations and ISO 9000 quality management system. We can provide personalized performance testing services for customers. To ensure that your purchased equipment can be perfectly adapted to your product line.official spare parts.

FAQs

These are our FAQs designed to help answer common questions quickly. Easyweigh hopes to do our best to provide answers to the questions you feel confused about. If you have any other questions, please feel free to contact us online.

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We can provide your premium solutions and machines on time and within budget.

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